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Please note that this channel cannot assist with suspension or reinstatement inquiries. For suspension-related inquiries, please review our online information about suspension hearings (opens in new window) or call 857-368-8200 where a trained suspensions associate can provide guidance.

Please allow a response time of 3-5 business days, Monday - Friday.

Please allow for 30 days to receive your license or ID card, vehicle registration, or certificate of title in the mail before contacting the RMV.

I need help with(Required)

Includes Mass ID (REAL or Standard), Driver's License (REAL or Standard), Liquor ID

If you are having trouble receiving your security code or need to reset your authentication settings, please submit an RMV login information unlock/reset request.

If you have already submitted this request, you can pick up a copy of your letter at your closest service center.

For further help, please contact the contact center on: (857) 368-8000. M-F, 9am-5pm.

Your name(Required)

First Last

Customer / owner / business name (if filling out on behalf of)

Customer name

Your email(Required)

Enter Email Confirm Email

Phone(Required)

Current mailing address(Required)

Street Address Address Line 2 City State ZIP Code

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Current mailing address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Registration / plate number

If entering multiple registrations/plate numbers please separate with a comma

Title number

If entering multiple titles please separate with a comma

Vehicle identification number (VIN)

If entering multiple VINs please separate with a comma

Online transaction / confirmation number

Do not provide personal information like your social security number or license, permit, or ID number in the 'What can we help you with?' field below. If we need more information, we will contact you.

What can we help you with?(Required)