Your Information
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Name
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First
Last
Address
Street Address
Address Line 2
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State
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U.S. Virgin Islands
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Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Email Address
(Required)
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Primary Phone
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Phone
Email
Mail
What is the best time to contact you?
Morning
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Additional Contact Information
If you want us to communicate with someone else, such as a family member or other person representing you about this complaint, then please provide your representative's information below. If you list someone else and sign this form, you allow us to communicate with and provide relevant information that is about you to that person.
Name of Representative
Prefix
Dr.
Miss
Mr.
Mrs.
Ms.
Mx.
Prof.
Rev.
First
Last
Relationship
Representative Address
Street Address
Address Line 2
City
State
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Representative Phone
Financial Institution or Company Information that is Subject of the Complaint
Please enter information about the company you are filing a complaint about below.
Name of Financial Institution or Company
(Required)
Financial Institution or Company Address
Street Address
Address Line 2
City
State
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Phone
Have you tried to resolve your complaint with your financial institution or company?
Yes
No
When did you try to resolve your complaint?
How did you try to resolve your complaint?
Phone
Email
Mail
In Person
Contact Name
First
Last
Contact Person Title
Have you filed a complaint or contacted another government agency?
Yes
No
Which agency did you file a complaint with or contact?
Complaint Information
Describe events in the order in which they occurred, including any names, phone numbers, and a full description of the problem with the amount(s) and date(s) of any transaction(s). You should also include any response from the financial institution or company. Be as brief and complete as possible to make the explanation clear. Please include copies of documents related to your complaint such as contracts, monthly statements, receipts, and correspondence with the bank. Do not send original documents. Please be advised that the issues described in this complaint will be shared with the financial institution or company in question for their response.
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Desired Resolution
What action by the financial institution or company would resolve this matter to your satisfaction?
Submission & Attestation
Attestation
(Required)
I certify under the pains and penalties of perjury that the information provided on, or with, this form is true and correct to the best of my knowledge. I further attest that I am the individual named as filing this complaint.
Check here to indicate you have reviewed and agree to the above statement.