What is your application ID? Please make sure to include all digits (e.g. NTN-1234567-ABS-01).
(Required)
Please note that we will use this information to ensure our program operates equitably and fairly. If you need follow-up on your application, please call the Contact Center at (833) 344-7365. You can find this information on notices and when viewing application details on paidleave.mass.gov.
How did you first find out about Massachusetts PFML?
My employer
A health care provider
A friend, family member, or co-worker
Mass.gov
Social media
News media
Other
Overall, how satisfied are you with your experience with PFML?*
(Required)
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
How satisfied are you with the time it took the Department of Family and Medical Leave to approve your PFML application?
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
How satisfied are you with the timeliness of your PFML payments?
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
How satisfied are you with the information you received from the Contact Center?
I did not call the Contact Center
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
Tell us more about your response(s).
Sometimes we want more detail about the feedback people leave to help improve Massachusetts PFML. If we have more questions about this experience, can we contact you?
Yes
No
Please provide your email