What application were you using or looking for? (Select one)
(Required)
Select one
CSS Case Manager / Child Support
Crime Insight
EOEEA Grants Management System (GMS)
DTA Connect
DTA Partner Activity Tracking Hub
MA Contractor Hub
MassAbility
MassHealth Access Community Partners Program
MassHire JobQuest
Massachusetts Gun Portal
MassFishHunt
MyServices
Paid Family and Medical Leave (PFML)
Patient Care Assessment
Sidearm
Unemployment Services for Workers
Unemployment Services for Employers
Virtual Gateway
Other
What application were you using or looking for?
Were you able to do what you tried to do today?
(Required)
Yes
No
Partly
Not sure
Please describe what you had trouble with:
How easy or difficult was it to use the site today?
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Very Easy
Easy
Neither easy nor difficult
Hard
Very Hard
What were you trying to do?
(Required)
Log in
Apply for or manage benefits
Submit documents
Check messages or updates
Get help with an existing application
Something else
Please describe what you were trying to do:
What was difficult or confusing? (Select all that apply)
Logging in
Having trouble with an authenticator code
Having trouble with email
Uploading documents
Knowing what to do next
Getting help
Something else
Please describe what was confusing:
Is there anything else you'd like to share?
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