Massachusetts Digital Service partners with organizations across state government to transform how residents, visitors, businesses and government agencies interact with the Commonwealth. Our mission is to use the best technology, design, and data to make every interaction with Massachusetts government simpler, faster, and more meaningful. When you join the Mass Digital User Experience Improvement Program you'll periodically receive invitations to complete surveys or sign up for research activities. You don't need to be good with computers or websites to participate! Most sessions can be taken online from your computer or phone. You will choose a day and time that fits your schedule and participate only in the activities of your choosing. Sessions typically range between 15-90 minutes and offer $15-150 gift cards for participating.
Contact Information
Your contact information will only be used to invite you to participate in research opportunities. You can unsubscribe from the Mass Digital User Experience Program at any time.
Name
(Required)
First
Last
Email
(Required)
Phone
(Required)
SMS Consent (Optional)
Are you interested in receiving SMS notifications about upcoming studies in addition to email?
Address
(Required)
City
State / Province / Region
We strive to include a diverse panel of participants for each study, and we want to make sure we invite you to participate in research activities that are relevant you. Help us out by completing the optional fields below. This information will be used strictly to help identify participants for upcoming research activities.
Occupation & Education
Are you employed by the state government or a city in Massachusetts?
(Required)
While employees of the state government or a city in Massachusetts are welcome to join the Mass Digital User Experience Program, you will not be eligible for any incentives offered by participating in research activities.
Yes
No
Job Role / Profession
Annual Household Income
Less than $15,000
$15,000 to $24,999
$25,000 to $49,999
$50,000 to $99,000
$100,000 to $149,999
$150,000 to $199,000
$200,000 or more
What is the highest level of education you have completed?
Less than High School
High School / Vocational School / GED
Bachelor's Degree
Master's Degree / Professional Degree
Doctorate / PhD
Do you hold any certifications or professional licenses? (Ex: Cosmetologist, Electrician, Nursing, Real Estate Broker, etc.)
About You
What year were you born?
Use four digits (ex. 1982).
Gender
Select all that apply
Man
Woman
Transgender
Nonbinary
Prefer not to say
We are looking for help in improving the experience of interacting with Massachusetts for people of all genders and sexualities. Would you be interested in participating in studies that may ask about LGBTQIA+ experiences?
Yes
No
Race/Ethnicity
Select all that apply
White / Caucasian
Asian / Asian Indian
Black / African American
Hispanic / Latino
Native American / Alaskan Native
Native Hawaiian / Other Pacific Islander
A race/ethnicity not listed here
Prefer not say
Select any languages you use at home or work and are comfortable using during an interview. We may invite you to participate in research in any languages you select.
English
Spanish
Portuguese
Chinese
Haitian Creole
French
Other
What other languages do you speak?
We are looking for help in improving the experience of interacting with Massachusetts for people who use accessibility features and/or assistive technology. Would you be interested in joining our Accessibility User Panel?
Yes
No
How comfortable are you with using technology?
Not at all. I often need help completing tasks online
Somewhat. I can complete simpler tasks myself, but sometimes need help when online tasks get more complicated
Very. I find completing tasks online very easy
Extremely. I am often the one others come to for help