Organization Information
Organization Name
(Required)
Organization Type
(Required)
City/Town
School
Both City/Town and School
Fire/Police/Emergency Department
Housing Authority
Library
Massachusetts Public Pension Systems (PERAC)
Planning Commission
Utility Department
Other
Other Organization Type
(Required)
Would you prefer one or two KnowBe4 consoles?
(Required)
For example, if you're applying for both a town and that town's schools, would you like to share one console or have one for the town and one for the schools?
One
Two
Address
(Required)
Street Address
Address Line 2
City
ZIP / Postal Code
County
(Required)
Barnstable
Berkshire
Bristol
Dukes
Essex
Franklin
Hampden
Hampshire
Middlesex
Nantucket
Norfolk
Plymouth
Suffolk
Worcester
Applicant
Applicant Name
(Required)
First
Last
Applicant Job Title
(Required)
Applicant Email
(Required)
Applicant Phone
(Required)
Applicant Phone Extension
Signatory
The signatory must be a non-IT member of your organization's leadership team (i.e. Mayor, Town Administrator, Superintendent, Select Board, etc). This person will be responsible for signing the program agreement prior to starting the training.
Signatory Name
(Required)
First
Last
Signatory Job Title
(Required)
Signatory Email
(Required)
Signatory Phone
(Required)
Signatory Phone Extension
Local Coordinator 1
The Local Coordinator(s) are responsible for regularly committing time to manage and administer the program. Responsibilities include uploading users, safe listing for phishing campaigns, creating training campaigns and enrolling users, reading our newsletter, and regularly checking our EOTSS Municipal Cybersecurity Training SharePoint site. Additionally, a successful program involves consistently communicating to both leadership and employees regarding training timelines, phishing campaign results, and overall engagement.
Local Coordinator 1 Name
(Required)
First
Last
Local Coordinator 1 Job Title
(Required)
Local Coordinator 1 Email
(Required)
Local Coordinator 1 Phone
(Required)
Local Coordinator 1 Phone Extension
Local Coordinator 2 (Optional)
Will you have a second Local Coordinator to assist in managing the program?
(Required)
Yes
No
Local Coordinator 2 Name
(Required)
First
Last
Local Coordinator 2 Job Title
(Required)
Local Coordinator 2 Email
(Required)
Questions about your organization
Are you a current 2026 Cybersecurity Awareness Training participant renewing for 2027?
(Required)
Yes
No
Are you a current KnowBe4 customer?
(Required)
Yes
No
Please provide the email of your Customer Success Manager (CSM) and when your contract expires
(Required)
If accepted into our program, you will need to notify your CSM that you will be forfeiting the remainder of your KnowBe4 contract to join our program at KnowBe4's diamond level.
When do you plan on delivering your first training campaign to employees?
(Required)
Due to limited availability, if you do not utilize the training in a timely manner, you may need to forfeit your licenses so that another organization may take advantage of them.
February/March/April
May/June/July
August/September
When would you like to start participation in our monthly phishing campaigns?
(Required)
We will automatically enroll you in our phishing campaigns based on this response.
March
When our first training campaign is delivered
Other
How many user licenses are you requesting EOTSS reserve for your organization?
(Required)
The number of licenses you request correlates to the number of users you will have enrolled in the program. All users must be enrolled in the training and phishing. If your organization does not use the requested number of licenses by the month following your anticipated rollout, EOTSS reserves the right to revoke any unused licenses. Please review your 2026 usage and adjust your request accordingly.
Please check any/all of the following you may be interested in:
Participating in a focus group to explore the concept of regional cyber champions
Collaborating with our Program Coordinator to establish targeted training opportunities for public safety, finance, IT staff, and other highly targeted departments
Obtaining increased control over your training, i.e. creating your own training and phishing campaigns rather than using our pre-designed learning paths
Scheduling a one-on-one meeting with our Program Coordinator to review your implementation and/or strategy for your 2027 approach
What type of Information Technology (IT) staff do you have?
(Required)
Internal / In-House
External / Contracted
Both
Does your IT staff have access to firewalls, filters, and/or email server for "safelisting” purposes?
(Required)
Yes
No
Unsure
Please describe your organization’s commitment to cybersecurity awareness training and other initiatives your organization has to improve your cybersecurity posture.
(Required)
What are the network email domains for your organization? Please include all that will be participating in this training.
(Required)
i.e. town.gov, town.org, police.com, town.ma.us, town.k12.ma.us
In preparation for joining the program, please help us better understand your environment
Please obtain from your IT Department prior to your submittal of the application.
User Management
(Required)
On-Premise Active Directory
Azure
Other
Other User Management:
(Required)
Do you have a Single-Sign On (SSO) Provider?
(Required)
Yes
No
Single-Sign On (SSO) Provider:
(Required)
Mail Server / Provider
(Required)
M365
MS Outlook
Google Workspace
Other
Other Mail Server / Provider:
(Required)
Additional Mail Filters
(Required)
Barracuda
Cisco
FortiMail
ATP / MS Defender
Mimecast
Proofpoint
Other
Other Additional Mail Filter(s):
(Required)