EOTSS-OMST

Organization Questions

Organization name(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Applicant name(Required)

First Last

Applicant title(Required)

Applicant email(Required)

Applicant phone(Required)

Is the applicant the primary point of contact for this pilot program?(Required)

Please provide the primary contact's information(Required)

First Name Last Name

Email(Required)

Phone

Number of endpoints(Required)

Number of users(Required)

Cybersecurity measures currently in place (check all that apply)(Required)

MFA

Cybersecurity Awareness Training

EDR

MDR

Data Backups/Disaster Recovery

Cyber Incident Response Plan (CIRP)

Other

Other cybersecurity measures in place:(Required)

Do you have a Managed Service Provider (MSP) or IT Contractor?(Required)

Yes

Other

Pilot Questions

Learn more about the available services below:

Which Cybersecurity Services are you interested in?(Required)

Select All

Continuous Vulnerability Scanning Service (CVS)

Endpoint Service (EDR)

Managed Detection and Response Service (MDR)

Do you currently have a CVS, EDR and/or an MDR solution?(Required)

Yes

Who is your CVS, EDR and/or MDR provider?

Will you be notifying your CVS/EDR/MDR provider that you intend to invoke a concurrent instance of these services?(Required)

Yes

N/A

Other

Are you familiar with reading EDR alerts and reports?

Yes

Somewhat

Other

Have you experienced a cyber incident that could have been prevented with one or more of these services?

Yes

Maybe

What type of cyber incident did you experience?

Ransomware

Phishing

Business Email Compromise (BEC)

Social Engineering

None

Support Information

OMST will act as the coordinating body to ensure adoption, alignment, and consistent
communication with participants.
Tyler Technologies will be responsible for delivery of services and periodic account
check-ins to ensure service adoption and a successful trial of the services in full.
A contract will be established between the participating municipality and Tyler
Technologies directly for the trials themselves via a no-cost quote and for any subsequent services continued post-trial. Any potential cost for continuing post-trial services will be presented to participating clients upfront before beginning the trial period. Tyler Technologies Rules of Engagement for Cybersecurity Services are available.

By clicking submit, you agree to the following:

I understand that the trial will run for 60 days, which will commence on the date of installation for each site. Tyler Technologies will track the evaluation period in coordination with OMST and participating organizations.
Tyler allocates 4 hours per client for installation and configuration of all selected services. Should the configuration and implementation go beyond the 4 hours, there will be no charge; these instances are rare.
For environments where direct cloud integration (a private, dedicated network connection that links your on-premises infrastructure directly to a cloud service provider, bypassing the public internet) is not possible, we can leverage a hybrid model, utilizing an onsite syslog server for devices that cannot send logs directly to the cloud.
A cloud-only deployment is available for simplified setup and reduced on-premises infrastructure requirements.
Clients receive full technical support during the trial period, equivalent to that provided to paying customers.
Services will commence on the date of the install and will remain in effect for sixty (60) days.
Your designated a primary point of contact commits to timely coordination, response to technical questions and participation in check-in sessions.
Provide timely access to relevant IT systems and infrastructure for service deployment.
Commit to a minimum of two check-in sessions during the pilot between all parties and at least two separately with OMST to share feedback and review service highlights.